Terms of Service

Last updated: November 10, 2025

Welcome to PathForward Institute. These Terms of Service govern your use of our website and services. By accessing or using our website, you agree to be bound by these terms. Please read them carefully.

If you do not agree with any part of these terms, you should not use our website or services. We reserve the right to modify these terms at any time, and your continued use of the website constitutes acceptance of such modifications.

Service Usage Terms

Acceptable Use Policy

When using our website and services, you agree to:

Use the services only for lawful purposes and in accordance with these terms
Provide accurate and complete information when requested
Maintain the confidentiality of any account credentials
Respect the intellectual property rights of PathForward Institute and others
Refrain from any conduct that could damage, disable, or impair the website

Prohibited Uses

You may not use our website or services to:

Violate any applicable laws or regulations
Transmit any harmful or malicious code
Attempt to gain unauthorized access to any systems or data
Harass, abuse, or harm another person or entity
Impersonate any person or entity or misrepresent your affiliation
Engage in any automated use of the system or data mining
Interfere with or disrupt the website or servers

Service Access Requirements

To access certain features of our services, you may be required to register for an account or provide specific information. You are responsible for maintaining the security of your account and for all activities that occur under your account.

Fair Usage Guidelines

We expect all users to engage with our services in good faith. Excessive or abusive use of our resources, including but not limited to repeated contact requests or misuse of coaching sessions, may result in suspension or termination of access.

Account Terms

Account Creation

When you create an account with us, you must:

Be at least 18 years of age
Provide accurate, current, and complete information
Maintain and promptly update your account information
Keep your password secure and confidential
Notify us immediately of any unauthorized use of your account

Account Security Responsibilities

You are responsible for all activities that occur under your account. We are not liable for any loss or damage arising from your failure to maintain the security of your account credentials. If you suspect any unauthorized use of your account, contact us immediately.

Account Suspension and Termination

We reserve the right to suspend or terminate your account if:

You violate these Terms of Service
You engage in fraudulent or illegal activities
Your account has been inactive for an extended period
We determine that your continued use poses a risk to our services or other users

You may terminate your account at any time by contacting us. Upon termination, your right to use the services will immediately cease.

Multiple Account Policy

Each individual may maintain only one active account unless expressly authorized by PathForward Institute. Creating multiple accounts to circumvent restrictions or for any deceptive purpose is prohibited.

Service Availability

Uptime and Maintenance

While we strive to maintain continuous access to our website and services, we do not guarantee uninterrupted availability. We may perform scheduled maintenance or experience technical difficulties that temporarily limit access. We will make reasonable efforts to notify users of planned maintenance.

Feature Availability

Certain features or services may be available only to specific users or in specific geographic regions. We reserve the right to limit the availability of any feature or service at our discretion.

Geographic Restrictions

Our services are primarily designed for users in Japan and the greater Tokyo area. While we may accept clients from other locations, service availability and quality may vary based on geographic location and time zone differences.

Service Modifications and Updates

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice. We may also update or change our programs, pricing, and features to improve user experience or adapt to changing market conditions.

Intellectual Property

Content Ownership

All content on our website, including text, graphics, logos, images, videos, and software, is the property of PathForward Institute or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.

User-Generated Content Rights

When you submit content to our website (such as testimonials, feedback, or communications), you grant PathForward Institute a non-exclusive, worldwide, royalty-free license to use, reproduce, and display such content for the purposes of operating and improving our services.

You represent and warrant that you own or have the necessary rights to any content you submit and that such content does not violate any third-party rights.

License Grants

Subject to your compliance with these terms, we grant you a limited, non-exclusive, non-transferable license to access and use our website and services for your personal, non-commercial use. This license does not include any right to resell or commercial use of our services or content.

Copyright and Trademark Notices

PathForward Institute and all related logos, product names, and service names are trademarks of PathForward Institute. You may not use these trademarks without our prior written consent. All other trademarks appearing on our website are the property of their respective owners.

Additional Terms

Payment Terms

All fees for our services are stated in Japanese Yen unless otherwise specified. Payment is due at the time of enrollment or as specified in your service agreement. We reserve the right to change our pricing at any time, but price changes will not affect services already purchased.

Refund Policy

Our refund policy varies by program and will be clearly stated at the time of enrollment. Generally, refunds are not available once a program has commenced, but we will work with you to find a satisfactory solution if you are dissatisfied with our services.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of these external sites. Accessing third-party links is at your own risk.

Changes to Terms

We may update these Terms of Service from time to time. We will notify users of material changes by posting a notice on our website or sending an email to registered users. Your continued use of the services after such changes constitutes acceptance of the updated terms.

Contact Information

If you have questions about these Terms of Service, please contact us:

PathForward Institute

4-13-40 Minami Hatsutomi, Kamagaya City, Chiba Prefecture, 273-0123

Email: info@fraxilgarden.com

Phone: +81-26-746-8491